What is auto-reload?

Auto-reload tops up a gift card automatically so you never run out of balance at the stores you visit most. Set the amount once, pick a trigger, and the rest happens in the background.

How it works

You pick three things when you turn it on:

The store — any merchant on the Reload Network that has auto-reload enabled.
The top-up amount — usually $25, $50, or $100. Minimum is $25.
The trigger — either monthly on the same date, or when balance drops below a threshold (e.g. top up $50 whenever balance falls under $10).

The first time the trigger fires, your card on file is charged and the balance lands on the gift card within a few seconds. You'll get an email receipt every cycle.

Why people use it

The morning-coffee crowd — you're going to spend $50 a month at your local cafe anyway. Auto-reload turns it into one transparent transaction instead of fifteen tap-to-pays.
Bonus stacking — many merchants offer a one-time bonus (e.g. "+$5 on your first auto-reload") for switching on recurring top-ups. See the bonus terms article for the details.
Gifting yourself — set a low-balance trigger on a card you actively spend at, never get caught short at checkout.

Who can offer it?

Any merchant on the Reload Network can opt in. If you don't see Auto-reload on a card, the merchant hasn't enabled it yet — you can ask them to.

Your cancellation rights

You can cancel anytime from your wallet. There are no fees, no penalties, no notice period.

This is more than our policy — it's the law in every market we operate in. The US CARD Act and most state automatic-renewal laws (California ARLA, Florida, Illinois, New York, and others) require us to give you a cancel button that's at least as easy as the sign-up button. Tap the card → Auto-reload → Cancel. Done.

If your auto-reload was set up through a merchant's Shopify checkout instead of directly in ReloadCard, the cancel link in your wallet deep-links to your Shopify customer-account subscription page — same outcome, one extra tap.

What's next

How to cancel auto-reload — step-by-step
Auto-reload bonus terms — clawback rules explained
Suspended auto-reload — what now? — fix a failed payment

How to cancel auto-reload
Suspended auto-reload — what now?
Auto-reload FAQ
Auto-reload bonus terms
Your auto-reload cancellation rights