What is auto-reload?

Auto-reload tops up a gift card automatically so you never run out of balance at the stores you visit most. Set the amount once, pick a trigger, and the rest happens in the background.

How it works

You pick three things when you turn it on:

The store: any merchant on the Reload Network that has auto-reload enabled.
The top-up amount: usually $25, $50, or $100. Minimum is $25.
The trigger: either monthly on the same date, or when balance drops below a threshold (e.g. top up $50 whenever balance falls under $10).

The first time the trigger fires, your card on file is charged and the balance lands on the gift card within a few seconds. You'll get an email receipt every cycle.

Why people use it

The morning-coffee crowd: you're going to spend $50 a month at your local cafe anyway. Auto-reload turns it into one transparent transaction instead of fifteen tap-to-pays.
Bonus stacking: many merchants offer a one-time bonus (e.g. "+$5 on your first auto-reload") for switching on recurring top-ups. See the bonus terms article for the details.
Gifting yourself: set a low-balance trigger on a card you actively spend at, never get caught short at checkout.

Who can offer it?

Any merchant on the Reload Network can opt in. If you don't see Auto-reload on a card, the merchant hasn't enabled it yet, but you can ask them to.

Your cancellation rights

You can cancel anytime from your wallet. There are no fees, no penalties, no notice period.

This is more than our policy: it's the law in every market we operate in. The US CARD Act and most state automatic-renewal laws (California ARLA, Florida, Illinois, New York, and others) require us to give you a cancel button that's at least as easy as the sign-up button. Tap the card → Auto-reload → Cancel. Done.

If your auto-reload was set up through a merchant's Shopify checkout instead of directly in ReloadCard, the cancel link in your wallet deep-links to your Shopify customer-account subscription page: same outcome, one extra tap.

What's next

How to cancel auto-reload: step-by-step
Auto-reload bonus terms: clawback rules explained
Suspended auto-reload: what now? (fix a failed payment)

How to cancel auto-reload
Suspended auto-reload: what now?
Auto-reload FAQ
Auto-reload bonus terms
Your auto-reload cancellation rights