Account & Profile
Manage your ReloadCard account settings.
Your profile
Tap Profile in the bottom navigation to view and edit:
- Name — How you appear when sending gifts
- Phone — For account recovery
- Birthday — Stores may send you birthday rewards
- Email — Your login email (can't be changed)
Dark mode
Toggle between dark and light mode in your profile settings.
Verification levels
Higher verification levels unlock higher transaction limits:
- Basic (email verified) — $500/month limit
- Enhanced (phone + ID) — $5,000/month limit
- Full (complete verification) — $25,000/month limit
Signing out
Tap Sign Out at the bottom of your profile page. Your cards and balances are safe — sign back in anytime with your email.
Deleting your account
Contact support@reloadcard.app to request account deletion. Any remaining card balances will need to be spent or transferred first.