Stripe Connect
Set up Stripe Connect to receive payments directly to your bank account.
Why Stripe Connect?
Stripe Connect ensures consumer payments go directly to YOUR Stripe account. ReloadCard never holds your money — the platform fee (3.99% + $0.30 at the network rate, or 5% + $0.30 with transfers disabled) is deducted automatically at the point of transaction.
Setup process
- Go to Settings → Reload Network
- Click "Set Up Payments"
- You'll be redirected to Stripe's onboarding flow
- Complete identity verification and add your bank account
- Return to ReloadCard — your status will show "Active"
What Stripe needs
- Business or personal information
- Identity verification (government ID)
- Bank account for payouts
- Tax information
Payout schedule
Stripe pays out to your bank account on a rolling basis (typically 2-7 business days after each transaction). You can view payout details in your Stripe dashboard.
Viewing your Stripe dashboard
Once onboarded, click "View Stripe Dashboard" in your ReloadCard settings to see all transactions, payouts, and disputes.
Fee structure
Launch promo: New merchants on the transfer network pay 0% for the first 3 months — we cover Stripe processing too. After the promo, fees apply as below.
| Transaction type | You receive on $100 | ReloadCard fee |
|---|---|---|
| Card activation / top-up (network rate, default) | $95.71 | 3.99% + $0.30 |
| Card activation / top-up (transfers disabled) | $94.70 | 5% + $0.30 |
| Transfer into your store (network rate) | $95.71 | 3.99% + $0.30 |
| Transfer out of your store | $0 fee — original payment is reversed at no cost | |
Stripe's own processing fees (typically 2.9% + $0.30 for online card payments) are billed separately by Stripe and shown on your Stripe dashboard. During the 3-month launch promo, Stripe processing is also covered.