ReloadCard
/Docs

Shopify Setup

Connect your Shopify store to ReloadCard in under 5 minutes.

Step 1: Install the app

From your merchant dashboard, click Connect Shopify and enter your Shopify store URL (e.g., yourstore.myshopify.com).

Step 2: Authorize permissions

Shopify will ask you to approve these permissions:

  • Read/write gift cards — to create and manage gift card balances
  • Read orders — to track when consumers redeem gift cards

Step 3: Set up Stripe Connect

Go to Settings → Reload Network and complete Stripe Connect onboarding. This ensures consumer payments go directly to your bank account.

Step 4: Join the Reload Network

Fill in your store details and go live on the network so consumers can discover your store in the ReloadCard app.

How it syncs

When a consumer activates or reloads a card at your store:

  1. ReloadCard creates a Shopify gift card in your store (or credits an existing one)
  2. The gift card code is stored securely — consumers can use it at your Shopify checkout
  3. Balance syncs automatically between ReloadCard and Shopify

Physical cards

Order custom-branded physical cards from your merchant dashboard. Cards can be pre-loaded with specific denominations and listed as products in your Shopify store.

Troubleshooting

  • Can't connect? — Make sure you're using the .myshopify.com domain, not a custom domain
  • Gift cards not appearing? — Check that you've approved the write_gift_cards scope
  • Payments not arriving? — Complete Stripe Connect onboarding in Settings → Reload Network