Getting Started
Welcome to ReloadCard. Get your store set up with reloadable gift cards in minutes.
What is ReloadCard?
ReloadCard is a gift card platform that connects your store to a network of consumers. Customers can buy, reload, and transfer gift cards across all stores on the Reload Network.
You earn revenue on every transaction. There are no monthly fees — ReloadCard takes 3.99% + $0.30 when you enable cross-store transfers (5% + $0.30 otherwise) and you keep the rest.
Two ways to integrate
1. Shopify stores
If you use Shopify, the integration is automatic. Install the ReloadCard app, connect your store via OAuth, and your Shopify gift card system syncs with ReloadCard.
2. Open API (any platform)
Not on Shopify? No problem. Use our REST API to create, activate, debit, and credit gift cards from any POS system, website, or app. ReloadCard becomes your gift card ledger.
Quick setup checklist
Create your merchant account
Sign up at the merchant dashboard — takes about 30 seconds. We'll email a verification link.
Set up payments
Complete Stripe Connect onboarding to receive payments directly. Funds settle to your bank account on your normal Stripe payout schedule.
Connect your store (optional)
Via Shopify OAuth, or skip this step entirely and use our Terminal / Open API instead.
Generate API keys
Go to Settings → API Keys to create keys for POS integration and automation.
Load and redeem at the counter
Open the Terminal on any device to load or redeem gift cards without needing a Shopify POS.
Register webhooks
Set up webhook endpoints via the API or dashboard to receive real-time events — card activations, reloads, transfers, disables.
Join the Reload Network
List your store so consumers can discover you and transfer balance in.
Order physical cards (optional)
Custom branded cards with QR codes and NFC chips for in-store activation.
How redemption works — every merchant, every surface, in sync
Whether you're on Shopify, using the Terminal, or calling the API directly from a custom POS, a single balance change fans out to every surface automatically:
- Apple Wallet — Any customer who added their card to Apple Wallet receives a silent push notification and the pass balance updates within ~5 seconds.
- Google Wallet — Same for Android: ReloadCard patches the pass on Google's servers and every device that saved the pass refreshes automatically.
- Consumer wallet (wallet.reloadcard.app) — Any customer who has the wallet open sees the new balance within ~1 second via live websocket subscription.
- Open API webhooks — Your own systems receive
card.balance_changedevents instantly if you've subscribed.
Batch management
Order cards in batches for distribution. From the merchant dashboard you can manage entire batches:
- Disable all cards in a batch — Instantly disable every card in a batch (e.g., lost shipment, fraud prevention).
- Cancel a batch order — Cancel a batch before production begins to void all cards in the order.
- Provision Shopify gift cards — For Shopify merchants, provision gift cards for an entire batch via the API:
POST /api/v1/batches/:id/provision.
Revenue model
| Event | You receive on $100 | ReloadCard fee |
|---|---|---|
| Card activation / top-up (network rate, default) | $95.71 | 3.99% + $0.30 |
| Card activation / top-up (transfers disabled) | $94.70 | 5% + $0.30 |
| Transfer into your store (network rate) | $95.71 | 3.99% + $0.30 |
| Transfer out of your store | $0 fee — original payment is reversed at no cost | |
| Monthly fee | None — free to join | |
Cross-store transfers are opt-in. They're the default for new merchants because they unlock the lower 3.99% rate plus the network discovery flywheel — consumers who transfer balance INTO your store are new customers with guaranteed spend. Consumers pay a separate 1% + $0.30 fee on transfers.
Next steps
- How It Works — Understand the platform architecture
- API Reference — Full endpoint documentation
- Reload Network — Join the store discovery network